How HoduSoft Partners are Shaping Customer Experience Standards

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Customer Experience

When HoduSoft started its journey, we banked on a world-class product and faith in our partners to reshape the customer experience map. Voila! It turns out we were right! A company based out of Ahmedabad, India, has emerged as a leading enterprise-grade VoIP solutions provider. Enterprises, big or small, need to forge strategic alliances to overcome competition and thrive effectively. Together with our partners, we have been bringing advanced unified communications solutions to hundreds of businesses worldwide. 

Resolve to change the CX standards with top-notch products

In recent years, HoduSoft has taken rapid strides in the Unified Communications space with innovative products and steadfast support from partners. Our Partners stand to gain from the diversified and innovative product suite, which has achieved customers’ trust and accolades from Gartner entities– Software Advice and Capterra. Providing VoIP solutions, we understand how important a role seamless communication systems play in day-to-day functioning and business growth.

Today’s digitized business environment makes partner programs (especially partnering with software developers and solution providers) important and relevant. HoduSoft understands this need of modern enterprises and has an attractive business affiliation model. Partner programs help a business diversify, presenting them with an opportunity to cater to various audiences translating into higher revenues and the growth of a business. By partnering with us, not only does a business get a unified communication solution but a host of other benefits.

Key benefits: HoduSoft Partnership Program

  • Network beyond borders: When you partner with us, you become a part of our network of partner businesses across the world who are working as a driving force for our business, and everyone is growing at a rapid pace. Our partner program gets you the benefit of real-time assistance from us as well as from our other partners in your country. A partner program helps you easily expand your network and presence across countries and gives you access to your partner company’s resources and skill set.
  • Ability to offer a wide array of products and services: HoduSoft recently partnered with Signalmash, a US-based CPaaS platform. This broadened both our and our partner’s services which they can now offer to their clients. The collaboration brings together the best communication capabilities in the UCaaS and CPaaS space. A partner program helps businesses diversify their product portfolio and efficiently meet clients’ needs. What’s more, a business gets a competitive edge and visibility in a competitive and crowded market.
  • Indirect sales avenues: A partner program, especially with a software solution provider, can open a whole new world of sales avenues. It not only adds a new product portfolio to the business, but the partner company’s software solution also adds value to a business’s core offerings and helps attract new customers. As a business, you can now tap into markets related to your core business as well. Being a partner, you get access to our VoIP communication capabilities without making any upfront investment. This translates to mutual growth as we walk along together.
  • Opportunities to increase revenue: A partner program leads to significant growth in sales and gives access to your partner’s distribution system. This translates to increased revenues and opportunities to upsell a few more extras/value adds with your core product. HoduSoft’s partner program also offers great sales incentives to its partners with an easy-to-achieve target they can easily meet.
  • Training support: We provide complete in-depth training about our ready-to-use VoIP software to our partners for free. This helps your sales and customer care teams to make a genuine difference in delivering a great customer experience, boost sales, automate processes with the help of our technology, and enhance overall team productivity. What’s more, HoduSoft offers 24/7 technical support to all official resellers and business partners, enabling them to resolve customer queries with a quick turn-around time.

To conclude, a good partner program opens up many opportunities for a business and helps them unlock its true potential. It helps enterprises expand their reach with ease. The business communication needs of a modern-day business are different. The need of the hour is a unified communication platform that enables businesses to provide omnichannel support to their clients. 

With HoduSoft’s VoIP solutions stack, you can make your business communications seamless without the investment and in-house technical expertise. Our solutions include advanced call features, self-service tools, omnichannel communication, IVR, Auto and predictive dialer, CRM integration, analytics, and a lot more that can help you as a business shape and redefine customer experience standards in your industry. What we bring to the table is an investment-free business affiliation model coupled with the required training, technical assistance, and great sales incentives. To know more about HoduSoft’s partnership program, write us sales@hodusoft.com.

Digitization and partner programs have opened up a whole new world of opportunities like never before for SMB’s. To me, the future of SMB’s looks exciting. How do you think a partnership program can help businesses grow, and what does the future look like? Let me know; the HoduSoft team would love to hear your thoughts.

4 thoughts on “How HoduSoft Partners are Shaping Customer Experience Standards

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